At Conrad Sanchez Skin Care, we have set out to bring you an environment where the highest levels of skin and body care are provided to nurture the well being of mind, body and spirit. We are a premier skin care spa and body wellness center in Albuquerque, NM. We are dedicated to helping members of our community look and feel amazing. With an emphasis on preventive care through dynamic and integrative approaches, we offer a variety of ways to develop a healthier skin lifestyle while offering minimally invasive aesthetic services. Simply put, we help people look and feel better about their skin health, appearance, and satisfaction in life through our procedures, products, and services.
It is our goal to make a difference in the lives we touch by offering the highest level of service by trained professionals in the most relaxing environment for our clients.
In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. New clients; in order to accommodate your desired appointment a credit card may be required at the time of booking to guarantee your reservation. Gift Certificates may also be used in lieu of a credit card to hold your appointment. Details of our cancelation policy are provided below.
*Please notify your therapist of any allergies or sensitivities to aromas or ingredients when you schedule your appointment.
Cancellation Policies and Fees:
Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Any cancellations with less than 24 hours of notice are subject to a cancelation fee amounting to 50% cost of the scheduled service. Clients who miss their appointments without giving any prior notification (no show) will be CHARGED IN FULL for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an "on call" status and can have travelled to the spa specifically for your service. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.
When you schedule your appointment with us, you are agreeing to these policies.
You will not be billed unless there is a cancellation less than 24 hour notice or a no show.
Upon checkout, guests may choose their method of payment.
For parties of three or more, please contact Conrad Sanchez, for group booking policies and availability. A completed contract and deposit are required to secure your appointment and arranged pricing. A 20% gratuity will be added to all spa parties.
We kindly ask that you turn your cell phones and pagers to vibrate upon arrival and to remember to speak in a very soft spa voice once you enter the spa. Please inform your therapist should you need to make a phone call so that you may do so without disturbing other spa guests. Cell phone use may affect the length of your spa services.
Prices and Services:
Prices and services are subject to change without notice. We will do our best to keep our clients up to date on any changes that may occur but encourage all clients to inquire about pricing and available services when booking your appointment.
Gift Card Policy:
Gift Cards are available in any amount and may be purchased at the spa, by phone at 505-985-8883 or online. Out of town? Too busy? No problem. You can purchase a gift card online or we will mail your gift card to you. Unfortunately, we are unable to process any returns or reimburse any payment transactions on gift cards even if lost, misplaced or stolen. Gift cards cannot be redeemed as cash. Gift Cards must be mentioned when making your appointment.
Gratuity is not included in the price of service or spa packages, customary tipping runs 15% to 25% but is, of course, at your discretion. You may tip the therapist in the room or upon check out at the front desk with cash, check or credit card.
We ask that you please arrive 10-15 minutes prior to your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly.
Please leave all jewelry and valuable items at home. Conrad Sanchez Skin Care is not responsible for lost or misplaced items.
Spa specials cannot be used in combination with any other offer, promotions or third part gift certificates.
It is our mission to provide you with the highest-quality of skin and body care products with your services. In fact, you may like these products so much that you wish to use them every day in your own home! In the event you purchase any of our spa products for home use and find them to be defective, we will exchange any products within 14 days of purchase, provided a receipt is presented. Unfortunately we cannot provide cash refunds for returned products. Instead a spa credit will be provided for any returned products to be used on any other products or spa services available here at Conrad Sanchez Skin Care.